The Arts Music Store offers free shipping on *regularly priced orders with a subtotal over $199.00 CAD to customers living in **provincial Canada (Free shipping does not apply to Newfoundland, Labrador, Nunavut, Yukon and Northwest Territories). Sale items do not qualify for free shipping.
*Sale items and oversized items do not qualify for free shipping in Canada.
**Remote locations without road access, or that exceed our 5% shipping allowance. If this is the case with your purchase, you only pay the difference between our shipping allowance and the actual shipping cost. You will be contacted by our sales staff with a proposal containing the total shipping charges. We will not apply any charges to your credit card until we have your authorization.
The Arts Music Store web site orders are delivered by standard shipping methods within Canada using Canada Post Ground, Expedited, Canada XpressPost and FedEx; all other countries, XpressPost and UPS.
The Arts Music Store will only ship to street residential and business addresses. We do not ship to POB addresses. Signatures are required.
We make every effort to maintain sufficient stocks of all merchandise to promptly fulfill your order, but occasionally this is not possible. If the item is backordered or sold out, you will be notified at the time the order is processed by email or phone.
All items purchased from The Arts Music Store are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
Charges for shipping will be shown on your order form. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
WE DO NOT SHIP TO ADDRESSES OF COMPANIES THAT “SHIP TO OTHER COUNTRIES”, NOR DO WE USE THIRD PARTY SHIPPING COMPANIES AS WE CANNOT GUARANTEE SAFETY OF THE SHIPMENT.